Introduction
Welcome to VIPKID, a web-based service that instructs the English
language to young learners ("Service"). (Available at "www.vipkid.com.cn", the main website and "t.vipkid.com.cn", the affiliate web site; each a "Site"). [VIPKID HK LIMITED] ("VIPKID",
"Company", "we" or "us") respects your privacy and have created this Privacy
Policy to explain what information about you we collect through our Site or
Service and how we use and disclose such information. This Privacy Policy
applies to all information we collect or receive from you.
How to reach us
If you have any questions regarding this Privacy Policy, or if you would
like to contact VIPKID for any other reason, please email teachvip@vipkid.com.cn.
Special note to international users
The Service is hosted in China. If you are a user accessing the Service from
outside of China, such as the United States, European Union (EU) or any other
country or region, please note that you are transferring your Personal Information
(defined below) to China which may not have the same data protection laws as the
laws governing personal data collection, use, and disclosure in the United States,
EU and other countries or regions. By providing your Personal Information to us
through our Site or Service, you consent to:
Collection, use and disclosure of your Personal Information in accordance with the Privacy Policy; and
The transfer of your Personal Information to and storage of such information in China, and process of such information globally.
You further agree that any dispute over privacy or the terms contained in this Privacy
Policy will be governed by the laws of China and the adjudication of any disputes arising
in connection with this Privacy Policy will be submitted and resolved in Beijing Arbitration
Committee in accordance with the current applicable arbitration rules.
Information we collect
"Personal Information" means information that alone or when in combination with other
information may be used to readily identify, contact, or locate you, such as your name,
address, email address, or phone number. We do not consider Personal Information to include
information that has been aggregated and/or de-identified so that it does not allow a third
party to easily identify a specific individual.
Registration information
When you create your VIPKID Applicant Account (for prospective teachers) or Teacher Account
(for teachers), you will be required to provide certain personal information, which may include
your first and last name, a user name (which can be your email address), a password, the country
in which you reside, your gender, your time zone, your current job, or other information. If you
are a teacher, we also collect and store any additional information that you provide to us in your
profile, which may include: your time availability, your location and address, pictures and videos
you choose to post, your phone number, and your Skype account, etc.
Interview Recording
For prospective teachers, we may conduct telephone and video interviews, including mock classes,
and we may record such interviews and mock classes. The purpose of the recording is to expedite
the interview and facilitate the evaluation processes. The recorded audios and videos will be kept
strictly confidential in our server in China for a commercially reasonable period of time, and will
be for our internal use only. We will not disclose the recorded audios and videos to the public or
share the recorded videos with any third parties without your express consent unless only for internal
use. BY CREATING AN APPLICANT ACCOUNT AND AGREEING TO INTERVIEW WITH US, YOU CONSENT TO OUR RECORDING
THE TELEPHONE AND VIDEO INTERVIEW AND STORING THE RECORDINGS IN CHINA.
Testimonials
VIPKID may post customers’ testimonials on our Site, which may contain Personal Information from our
customers. Once you accept the VIPKID contract, you give your consent to VIPKID to publish any testimonial,
post, comments, and any other representations you have made through our Site or our Service, along with
your name if provided
Automatic Collection of Data
Cookies
When you visit our Site, either directly or by clicking through hyperlinks appearing
on third party websites, or use one or more of our Services, we may use automatic data
collection technologies to collect certain information about your device, browsing actions,
and patterns, which may include:
Details of your visits to our website, including traffic data, location data, logs,
and other communication data and the resources that you access and use on the website.
Information about your computer and internet connection, including your IP address,
operating system, and browser type.
The information we collect automatically helps us to improve our Site or Service and to
deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site according
to your individual interests.
Speed up your searches.
Recognize you when you return to our website.
Customize your experience to better match your interests and preferences or simply facilitate
your signing-in to use the Service.
Some of the industry-wide technologies include cookies, flash cookie, or beacons. A cookie
stores certain information on your computer. Most browsers will allow you to erase cookies
from your computer hard drive, block acceptance of cookies, or receive a warning before a
cookie is stored. Please refer to your browser instructions or help screen to learn more about
these functions. By allowing your browser settings to accept cookies from this Site or Service,
you consent to our placement of cookies on your personal computer and/or mobile device. However,
users of our Site and Service can set their browsers to accept or reject all, or certain,
cookies. If you set your browser to disable cookies or other automatic data collection technologies,
you may not be able to access certain parts of our Site or Service and other parts of our Service may
not work properly. If you do not wish to share such automatically collected information with VIPKID,
then you should take steps to limit the passive collection of data about your activities on our Site,
for example, by changing your browser settings to disable cookies. We reserve the right to use and
disclose any non-Personal Information, as well as any other non-Personal Information we collect,
with our advertisers and other third parties at our discretion.
Social media features and widgets
Our Site includes social media features and widgets, such as the Facebook "Like" and "Share" buttons.
These features may collect your IP address, the URL of the page you are visiting on our Site, and may
set a cookie to enable the feature to function properly. Social media features and widgets are either
hosted by a third party or hosted directly on our Site. Your interactions with these features are governed
by the privacy policies of their providers. You should review the privacy policies or terms of these providers.
What we do with your information
In general, the Personal Information we collect is used to (1) improve our services and enhance your
experience with VIPKID, (2) enable us to provide a safer community for all of our Registered Users,
and (3) communicate with us. We may use your Personal Information to register and service your account,
update your teacher profile, contact you for questions and feedback, enable students to search for you,
verify information you provide us, help protect the safety and integrity of the Site and VIPKID users,
and provide targeted promotional messages or content on the Site, via email (for which you have an option
to opt-out) or other advertisements on VIPKID or third party websites.
Background Check
In order to promote the safety and integrity of the Site and Service, when you create your Applicant
Account or Teacher Account, you authorize VIPKID to utilize third party service providers to use your
Personal Information to scan on an ongoing basis a variety of sources, which may include, but are
not limited to, national criminal databases, sex offender registries, certain media streams, terrorist
watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other
data to assist us in verifying the information you provide us (such as your name, address, email address,
etc.) (the "Verification Check"). The results of any Verification Checks will be made available to VIPKID.
For the legitimate business purpose of protecting the safety and integrity of the website and VIPKID users,
you also authorize VIPKID to utilize a third party consumer reporting agency to use your Personal
Information to run periodic background checks on you when you register with VIPKID.
Sharing with Affiliates
Your information collected through the VIPKID main website, its affiliate website, or any of its Services
will be stored in VIPKID's database, which is only accessible through the use of a Virtual Private Network
(VPN) or similar means with access restricted to only key members in the Company. Following termination or
deactivation of your account, VIPKID, its affiliated companies, or its service providers may retain information
associated with your profile for a commercially reasonable period of time for backup, archival, audit, or
other business purposes permitted by laws.
Sharing with third parties
We may share your information with third parties who provide services on our behalf, which may include website
hosting, bank payment, advertising services (including but not limited to retargeted advertising), and other
services of an administrative nature. We may also share your information with third party companies that we partner
with to provide certain services to you in connection with the Service. These partners’ collection and use of information
is subject to their privacy policies and other terms. You should review such privacy policies and terms.
Sharing with registered students and parents
If you are a teacher, in order to increase your class booking rate, we share with registered users (e.g.,
students and their parents) certain information that is included in your profile, which may include your
contact information, your name (first name and first letter of last name), your location (city,
state/province, country), your profile picture, your gender, your age, or other information. The more
information you share, the more likely you will find students. We may also include in your profile any Company
reviews you have posted on our Site and share such information. If you post information in a VIPKID online
forum, that information may be viewed by any Site Visitor or Registered User who accesses the forum.
Links to other sites
Our Site contains links to third party websites (any URLs that do not end in vipkid.com.cn) that are not
owned or controlled by us, including the websites of our content providers or affiliates. These third party
websites may send their own cookies to you, and collect data or solicit personal information from you.
VIPKID is not responsible for the content of these third party websites. While VIPKID strives to protect
our users' Personal Information and privacy, we cannot guarantee the security and privacy of any information
you disclose at these third party websites, and you do so at your own risk. Please learn about the privacy
and security practices and policies of the third party websites before providing them with your Personal
Information.
Not to use for profit (rent or sell)
Except as otherwise described in this Privacy Policy, VIPKID will not disclose, share, sell or rent Personal
Information collected on our Site or Service to third-party organizations for their direct marketing or
promotional use without your consent, except that it may do so as part of a specific program or feature for
which you will be notified and have the ability to opt-out. Specifically, we do not share your bank account
information with Affiliate Sites or any other third parties, except for the purpose of making salary
payments for teachers.
As required by law
We may access, preserve, and disclose your Personal Information or other account information if we believe
doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a
court order or subpoena; (b) respond to your requests; or (c) protect your, our or others’ rights, property,
or safety.
Merger and acquisition
If we sell or otherwise transfer part or the whole of VIPKID business and/or our assets to another
organization in a merger, acquisition, or other corporate restructuring transaction, or we are involved
in a bankruptcy, dissolution or liquidation, your information such as name and email address and any
other information collected through our Site or Service may be among the items sold or transferred.
You will be notified of any such change in corporate ownership or use of your Personal Information, and
your choices regarding the information.
Updating or deleting your registration information
As part of the requirements for your use of our Site or Service, you are responsible for updating
your submitted registration information so that it is current, complete and accurate. You can update
this information by logging into your account and accessing your account settings. If you would like
to remove some of the Personal Information you have posted on the Site, such as information you posted
in profiles, you may do so by editing or deleting that item. To request removal of other Personal
Information you have voluntarily posted on our Site, such as information you may have posted in online
group forums, you can VIPKID at teachvip@vipkid.com.cn. We strive to accommodate your request,
though we cannot guarantee that the information can be successfully removed in all cases.
Amendments
By using our Site or Service, you agree to the terms in this Privacy Policy, which may be amended
from time to time. We reserve the right to make changes to this Privacy Policy. We will provide
notice to you of any material changes by any reasonable means including sending an email to the most
recently updated address in your account and/or posting such notice and the amended policy on the Site.
Your continued use of our Site or Service following the changes to this Privacy Policy will mean that
you accept and agree to the changes and that any information collected or provided after such change
will be governed by the updated Privacy Policy.
Invitations - Refer a Friend
If you refer a friend to our Site or Service, your friend will be required
to provide his or her information for registration. Your friend will be subject
to this Privacy Policy and the terms of service of VIPKID.
Security
VIPKID is dedicated to protecting your Personal Information and take reasonable security measures
to ensure that your information is treated securely and in accordance with this Privacy Policy.
Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant
the security of any information you provide to us. We do not accept liability for unintentional access,
use or disclosure of your information.
As a user of our Site or Service, please remember to sign out of your VIPKID Account, and close your
browser window whenever you leave your computer. This is to ensure that others cannot access your
account or Personal Information. To help protect your VIPKID Account information, please keep your
password secure and do not divulge your password to anyone. We suggest that you pick a non-obvious password
that mixes numbers and letters. Ultimately, you are responsible for maintaining the secrecy of your
passwords and any VIPKID Account information, and we are not responsible for the unauthorized use by third
parties of information you post or otherwise make available publicly.
We welcome your comments and questions on this Privacy Policy.
You may reach out to our team by sending us an email to teachvip@vipkid.com.cn.
